Refund & Returns Policy
Because our queso is a perishable food product, we're not able to accept returns of opened pouches. We know you'll understand.
Damaged in transit? Reach out within 7 days of delivery with a photo, and we'll replace it or refund you — your choice.
Order didn't arrive? If your tracking shows delivered but you didn't receive it, or your order doesn't arrive within 14 business days of shipping, contact us and we'll sort it out.
Something else? Email us at thehealthysnackercanada@gmail.com. We're a small team and we'll always do right by you.